Courtney Bilgen

I assist one of AM's Property Managers with their portfolio. This consists of dealing with enquiries and the day to day maintenance running of multiple blocks.

On a daily basis I use property management software, Blockman and FixFlo, which is key to managing records and communicating and upholding good relationships with residents, leaseholders, freeholders and contractors.

I coordinate with numerous contractors and understand the basics of property management which allows for me to be able to prioritize urgent repairs and keep our blocks in good condition.

I am currently learning the The Property Institute syllabus to broaden my knowledge of the industry.