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Take a Tour of Our Block & Estate Management HQ
- Abbie Johnson
- 1 day ago
- 4 min read
Updated: 8 hours ago
Join a 5 Minute Tour of Our Block & Estate Management HQ, Penelope House, led by Director Matthew Mackintosh
Step inside Penelope House, our brand-new headquarters for Block and Estate Management, through an exclusive video tour led by our Director, Matthew Mackintosh. Our video tour takes you on a detailed walkthrough of the building’s key features, highlighting how each space supports our team and facilitates services to our residents. Whether you’re curious about the design, the technology, or the facilities, this guide offers a clear view of what makes Penelope House a standout workplace.
Take a tour of our Block & Estate Management HQ in the below 5 minute video.
Our 4 FAVOURITE features of our Block Management HQ Penelope House
1) Mission Control: Monitoring Maintenance Issues in Real-Time
Matthew begins the tour at Mission Control, the nerve centre of Penelope House. Mission Control captures real time data streams of reactive maintenance issues and helps our team connect those to our field-based staff via GPS tracking. Large wall mounted screens present the live data. The setup allows our team to respond quickly to time sensitive issues, helping ensure smooth operation across managed sites.
Mission Control features:
Centralised dashboards for instant updates to our office team.
Connects our office team with our field team via GPS tracking.
Our nearby Collaboration Desk helps facilitate problem-solving across team members and departments.
This space reflects our commitment to staying connected and proactive in managing properties.
2) Collaboration Desk: Where Ideas Take Shape
Next, Matthew shows us the Collaboration Desk, a flexible workspace encouraging teamwork and problem solving. This area is located centrally in our main offices and adjacent Mission Control to help project planning and problem solving. The openplan layout invites staff from different departments to share insights and solve challenges together.
Collaboration Desk features:
Bench style seating and large desk space.
Staff work from laptops to facilitate easy movement around the building including effective sessions at the Collaboration Desk.
Birght space with natural light and colourful planting to create an inviting atmosphere.
The Collaboration Desk fosters a culture of openness and innovation, helping our team deliver better results.
3) Key Zone: Management of Keys & Site Access
Management of a site's keys and fobs for blocks and estates managed by AM Surveying & Block Management is a fundamental area of service and can easily be taken for granted.
At Key Zone, a dedicated key/fob storage and handling area within Penelope House, sites are listed on an electronic screen with numerical reference to specific storage areas within the space. Sites are allocated a specific storage area for keys/fobs and staff use the digital screen as reference for the respective location to drop off/collect keys.
Further, within Key Zone, staff of AM are able to cut spare keys using specific key cutting machines, which AM commenced during COVID because usual key suppliers were closed down.
Keys are logged in/out using specific key management software and tags.
Highlights of the Key Zone:
Site names presented on a digital screen with each allocated a reference number.
Keys/fobs stored within specific trays for security and organisation.
Software and tags enable keys to be logged in/out of Key Zone when needed on site.
This system improves efficiency of site access management and reduces the risk of lost or misplaced keys and internal cutting of keys speeds up service to residents by avoiding reliance on third parties.
4) Staff Gym: Promoting Health and Wellbeing
Penelope House includes a dedicated Staff Gym, highlighting the importance of health and wellbeing within a workforce. Matthew points out the range of equipment available, from cardio machines to free weights, designed to accommodate different fitness levels and goals. Penelope House gym encourages employees to take breaks and stay active, which supports productivity, morale and improves service delivery to clients.
Features of the Staff Gym:
Variety of exercise machines and weights.
Large mirrors, TV screens and air conditioning provide for a comfortable workout.
Lockers and changing facilities.
By investing in staff wellbeing, we create a positive work environment that benefits everyone.
Other Noteworthy Areas
Penelope House also has several other interesting parts of the building:
Staff canteen: a space for lunch and to re-charge.
Solar farm: Penelope House is entirely fueled by solar.
Boardroom: an effective space for internal and client meetings.
Outdoor spaces: plenty of staff and visitor parking and also a space for our waste management and storage of our operational vehicles.
Each area is thoughtfully arranged to meet the needs of our team, to enhance daily operations of AM Surveying & Block Management and help us better deliver our Block & Estate Management services.
Same Day Block Management Quotation
Specialists in small and large blocks and estates - contact Abbie Johnson, Business Development Manager for a same-day Block Management quotation. Rated 4 of 5 stars on Google Reviews, Excellent on TrustPilot.
