Useful information to get started as a new resident.
Everything you need to know as a property owner.
Being a property owner at one of our developments means you have peace of mind that your development is managed by professionals and cared for.
All of our property owners receive access to our online portal which contains useful information relating to their property and wider development.
You have access to your property information 24/7, 365 days a year, allowing you to access information at your own convenience.
Stay up to date via the announcement board.
Download useful site documents.
View and track your service charge statement and balance.
Obtain details for your property manager.
If you have a maintenance issue at your development please get in touch so we can help resolve the issue. Remember, AM Surveying & Block Management are only responsible for the communal parts of the development, if you have an issue inside the demise of property you will be responsible for any repairs required.
Our online repair reporting tool is quick and easy to use by pressing the “report fault” button below. Once submitted our team will conduct a thorough review of the issue and take appropriate action.
If you prefer to speak to one of our team, we are available to assist you with your query Monday-Friday 9am-5pm, you can contact us on 01732 220 598.
If you have an emergency issue outside of working hours, please dial our emergency out of hours contact number 0800 0353 326. You will be directed to the member of our team handling our emergency calls at the time.
Living on a managed development means you will be required to pay a service charge.
The service charge is essential and ensures that communal facilities are managed and maintained for everybody living on your development and that associated expenditures are covered. Your lease or transfer document will detail how service charge for your property my be used. If you have any queries regarding your lease or transfer and the service charge, we would recommend seeking legal advice.
Answers to some frequently asked questions relating to service charge and other matters can be found using the below button.
You may need to request permission for any alterations to your property. Your lease or transfer will advise you if you need to seek permission to make changes. Simply contact us and we will send you the appropriate forms.
If you need to amend any details we hold for you please let us know as it is important we have your correct details to ensure important paperwork will reach you.
New Key or Fob
To purchase a new key or fob for your property, please click the link below to access our maintenance request system. Simply select the Communal doors & access option and follow the prompts. There may be an additional cost for keys or fobs, our team will contact you once your request is received to help you.
We have a range of payment options including by credit or debit card, BACS, cheque and monthly standing order.
Contact our Accounts team to set up a monthly payment arrangement.
We have provided answers to a range of the most common questions via our FAQ page.
Out of Hours
We operate an emergency out of hours contact line.
Our team can be reached for out of hours emergencies using the contact number below. Please note only emergency situations can be handled out of hours, for general enquiries please contact our team Monday-Friday 9am-5pm.
0800 0353 326