Angela Costen

As a Credit Controller in block management, I am responsible for managing service charge collections and ensuring timely payments. My role involves minimising arrears and working closely with property managers and owners to resolve payment issues while maintaining positive relationships. I use effective credit control strategies to help ensure financial stability and smooth operations for the properties under management. With strong attention to detail and a deep understanding of property management financials, I play a key role in supporting the financial success of the business.