📞 01732 220 598 · Mon–Fri 9am–5pm
AM Surveying & Block Management
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Residents · Payments

Make a payment

Pay your service charge, ground rent or invoice securely — online, by phone, bank transfer or cheque. Whichever way suits you.

🔒 Secure card payments via Tyl by NatWest · processed by our accounts team
Pay online

The quickest way to pay

Make a secure online payment through our card payment gateway. It only takes a minute — you'll need the payment reference shown on your service charge or ground rent demand.

Pay online now →
We accept Visa · Mastercard · Maestro · American Express

You'll be taken to our secure payment page. AM never sees or stores your full card details.

🔒 Accredited card payment provider
More ways to pay

Prefer another method?

Whatever works best for you — our accounts team can help with any of the below.

📞

By phone

Pay by debit or credit card over the phone with our accounts team.

Call 01732 220 598
Mon–Fri, 9am–5pm · all major cards accepted
Call now →
🏦

Bank transfer / BACS

Pay straight from your bank using our account details.

Use the Payment Details section of your service charge or ground rent demand for our account details and your payment reference.
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By cheque

Post a cheque to our accounts address.

AM Surveying & Block Management
Penelope House, Westerhill Road, Coxheath, Kent ME17 4DH
Check your demand for the correct payee name.
Please allow up to 5 working days for a payment to appear on your service charge or ground rent statement.
Our accounts team

Payments handled by our own team

Every payment is processed in-house by our accounts team here at Penelope House — never outsourced. If you have a question about a payment, a demand or your statement, they're the people who can help.

  • Card payments taken over the phone, Mon–Fri
  • Help with references, demands and statements
  • Payments typically clear within 5 working days

Your online card payment is handled securely by Tyl by NatWest, our accredited payment provider. All card processing takes place on their PCI-compliant gateway — AM never sees or stores your full card details. Look for the padlock in your browser when you pay.

Questions about a payment?

Our accounts team is here to help with anything about your service charge, ground rent, a demand or your statement.